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Русский Privacy Policy
Our Commitment to You
At Flirtby, your data's security and confidentiality are our paramount concern. Our product foundation is built on ensuring user privacy, enabling you to engage in online dating without worrying about safety. We adhere to three principal guidelines to achieve these goals.
Confidentiality Principle: We prioritize your privacy by collaborating with experts across various domains, including law, security, design, and product development, ensuring confidentiality is integral to our decision-making process.
Transparency Principle: Understanding the complexities and the often opaque nature of privacy policies, we aim for simplicity and transparency in our Privacy Policy. This approach ensures you are well-informed and comprehend how we apply these principles to protect your privacy.
Security Principle: Our dedicated departments focus on safeguarding your data. Through constant updates to our methods and enhancing our security measures, we strive to fortify the protection of your information.
Welcome to Our Privacy Policy. We appreciate your time in reviewing it.
We value your trust in sharing your personal data with us and commit to justifying that trust continually. It is crucial for you to be informed about what data we collect, the purpose behind its collection, how we utilize your information, and your rights regarding its use.
- Who are we
- Scope of our Privacy Policy
- Information we collect
- How we use information
- How we share information
- International data transfer
- Your rights and choices
- Data retention period
- Protecting the privacy of children
- Applicants, contractors, and supplier representatives
- Changes to the Privacy Policy
- How to contact us
1. Who Are We The responsibility for your information lies with:
2. Scope of Our Privacy Policy This Privacy Policy encompasses all websites, applications, events, and other services offered by Flirtby. For simplicity, these offerings will collectively be referred to as "services". We have ensured the accessibility of this Privacy Policy across all relevant platforms to facilitate your understanding and ease of reference.
3. Information We Collect Assisting you in finding connections is our core mission, which relies on collecting information about you, including basic profile details and preferences for partners. Additionally, we collect data on your usage of our services, such as visit history, and information received from third parties, for example, when you log in via social networks or upload content from them to your profile. Here is a detailed breakdown of the information we gather.
By utilizing our services, you consent to provide us with various data:
- Upon creating an account, you supply basic information such as your phone number, email, gender, date of birth, and preferences.
- When editing your profile, you may disclose your sexual orientation, thereby consenting to its use in accordance with our Privacy Policy. You can also provide additional details, including a profile description, interests, photos, and videos.
- Subscribing to paid services or making purchases necessitates providing financial details, such as credit card information.
- Participating in surveys or research allows you to express your opinion about our products and services.
- Engaging in promotions and events involves sharing information necessary for participation.
- Contacting our customer support shares information relevant to the assistance you seek.
- Providing information about others, for example, using a friend's contact information, means we process this data at your request.
- Your interactions and the content you share are processed to ensure the smooth functioning of our services and the safety of our community.
Information From Third Parties
- Other users may share information about you.
- Social networks may provide your data when you use them for login or content uploading.
- Our partners might share information about you in the context of advertising campaigns.
Automatically Collected Information
- Usage data, including your interactions with services and other users.
- Device information, including IP addresses and device identifiers, when you access our services.
- Cookies and similar technologies are used for identification and tracking purposes.
- With your consent, location data and biometric data for certain features.
- We may also collect additional information with your consent, including photos and videos.
4. How We Use Information The primary purpose of using your information is to improve our services, ensure the safety of our community, and present you with relevant advertising. Here is a comprehensive explanation of how we utilize your information and the reasons behind it.
1. Account Management and Services
- Maintaining and managing your account
- Providing customer support and responding to inquiries
- Communicating with you about our services
- Personalizing offers, conducting transactions, and facilitating promotions
- Organizing sweepstakes and contests for user engagement
2. Facilitating Connections
- Recommending profiles to foster connections
- Displaying user profiles to facilitate interactions
- Assisting in the search and formation of meaningful connections
3. Introducing New Flirtby Services
- Registering and showcasing your profile in new features and applications
- Managing your account across these new platforms
4. Promotions and Advertising
- Executing and evaluating advertising campaigns
- Informing you about products and services that may interest you
5. Service Improvement and Development
- Conducting research and surveys to enhance service quality
- Analyzing user feedback and behavior to optimize our services
- Developing new features and services based on user insights
6. Combating Fraud and Illegal Activities
- Detecting and addressing violations of our terms of use
- Developing strategies to prevent and counter violations
- Retaining data related to violations to prevent future occurrences and ensure compliance
7. Legal Compliance
- Adhering to legal and regulatory requirements
- Collaborating with law enforcement as necessary
Legal Basis for Processing Information:
- Service Provision: Utilizing your information for purposes A, B, and C is carried out to fulfill the contractual agreement with you.
- Legitimate Interests: Purposes D, E, and F are based on our legitimate interests, including analyzing user behavior to improve our products and ensuring security.
- Legal Compliance: Purpose G is aligned with our need to comply with applicable laws and regulations.
- Consent: In certain instances, we may seek your consent to process information, such as for collecting specific data or using information for designated purposes.
5. How We Share Information Facilitating new connections is our primary aim, hence sharing information predominantly occurs between users within our service. Nonetheless, we also share certain data with our service providers, partners, and, under specific circumstances, law enforcement agencies. Below is a detailed overview of how and with whom we share your information.
Sharing Information with Other Users When you voluntarily disclose information within our service (e.g., through a public profile), it is shared with other users. We advise caution and encourage you to ensure comfort with the information you choose to share.
Setting privacy preferences for certain parts of your profile or content controls the visibility of that information according to your settings.
In the event of a complaint against you by another user, we may notify the complainant about the measures we have taken.
Sharing Information with Service Providers and Partners We collaborate with external service providers to enhance, distribute, and promote our services, including in areas such as hosting, analytics, customer support, marketing, advertising, and security. For example, we may provide advertisers with hashed, non-personally identifiable data.
We rigorously select our partners and providers, requiring them to adhere to strict confidentiality norms.
Sharing Information with Affiliated Entities We may share your information with affiliated entities for the purposes of:
- Ensuring the security of Flirtby and deterring fraudulent users
- Obtaining technical support and data processing assistance
- Improving services and supporting marketing initiatives
This sharing may also serve corporate purposes, such as auditing and analytics.
Public Sharing of Profiles and Corporate Operations Profiles may be shared outside our services for broader visibility. In the event of corporate changes, such as mergers or sales of assets, user information may be transferred to the new entity.
Collaboration with Law Enforcement Under certain circumstances, we may disclose information in response to law enforcement requests, comply with legal orders, or protect the rights and safety of our users.
Protecting Legal Rights and With User Consent We may share your information to protect our legal rights, comply with laws, or with your explicit consent.
We may also use and share anonymized or hashed information for marketing purposes or in collaboration with third parties, such as for targeted advertising.
For more detailed information on cookies and similar technologies, please refer to our Cookie Policy.
6. International Data Transfer Sharing information as described in Section 5 involves cross-border data transfer to the United States and other jurisdictions where data processing laws may differ from those in your country. When transferring personal information outside the EEA, UK, Switzerland, or other countries with data protection laws deemed adequate by the European Commission or other competent authorities, we utilize standard contractual clauses or other appropriate data transfer mechanisms to safeguard your information.
7. Your Rights and Choices We are dedicated to providing you control over your information by offering the following options:
Access and Update Tools within the Service You can use account settings and tools to access, correct, or delete information you have provided us and that is associated with your account. For any questions regarding these tools and settings, please contact our customer support.
Device Permissions Mobile devices allow you to control the collection and processing of certain data, such as access to contacts, photos, geolocation, push notifications, and advertising identifiers. You can modify your device settings to manage permissions and determine which information is collected or processed. Disabling some permissions may impact the functionality of our services.
Application and Account Deletion To cease data collection by the app, you can uninstall it using your device's standard process. To delete your account, use the corresponding function within the service.
Your Legal Rights Depending on your location, you may have additional rights regarding your information, including:
- The right to access: Request a copy of the information we hold about you.
- The right to deletion: Request the deletion of your personal information from our systems.
- The right to correction: Correct or update inaccurate or incomplete information.
- The right to object or restrict processing: Limit or object to certain forms of processing of your information.
To exercise these rights, please contact us. We may request verification of your identity before responding to your request to protect your information and the security of our users.
Appeals and Complaints If you disagree with our decision regarding your privacy request or believe we are processing your information improperly, you may appeal or file a complaint with the relevant data protection authority in your region.
We are committed to adhering to data protection legislation and providing you with the necessary means to manage your information. If you have any questions or concerns regarding the processing of your personal information, please do not hesitate to contact us.
8. Data Retention Period We retain your personal information only as long as necessary to fulfill our legitimate business purposes, as outlined in Section 4, and in accordance with applicable law. If you decide to discontinue using our services and delete your account, your profile will become invisible to other users. We automatically delete inactive accounts after two years. Following account deletion, we remove your information but retain some data for a specified period for the following purposes:
- Protection and Security: We retain data for three months after account deletion or one year after account suspension for potential investigation of malicious activities, based on our legitimate interests and the interests of potential third-party victims.
- Legal Obligations: Some data is retained to comply with legal data retention obligations, such as transaction data for 10 years in accordance with tax and accounting requirements, credit card information for the period during which transactions can be disputed, and "traffic data"/visit logs for one year.
- Legitimate Interests: We retain limited information to protect our rights and manage claims, such as customer service records and support data for five years to make informed customer service decisions, comply with our rights, and defend against claims; information on past accounts and subscriptions is deleted three years after your last account is removed to ensure accurate financial planning and reporting; profile data for one year in case of potential legal disputes; and data necessary to prevent access by users who have been prohibited from registering a new account for the period required to ensure the safety and well-being of our users.
9. Child Privacy Protection Our services are intended for use by individuals aged 18 and older. We do not knowingly collect information from persons under the age of 18. If you suspect a user is under the age of 18, please use the complaint mechanism within the service.
10. Applicants, Contractors, and Supplier Representatives We process the personal data of applicants, contractors, and representatives of our suppliers within the context of personnel management and service fulfillment. For applicants, this may include information you provide in your job application, such as professional experience, resumes, and references. For contractors and supplier representatives, we process identification data and other information necessary for managing our business relationships. These data are used for the hiring process, contract execution, and rights protection.
11. Changes to the Privacy Policy We may periodically update our Privacy Policy to reflect changes in our data processing practices. In the event of significant changes, we will notify you in advance through our services or by other means, allowing you to review the changes.
12. Contacting Us If you have any questions or comments regarding our Privacy Policy or the processing of your information, you can contact our customer support. We are dedicated to addressing all inquiries and concerns related to your privacy and personal data.
